Privacy Policy

Kit Deck ("we", "us") provides a film production operating system. This policy explains what information we process when you visit our site, create an account, or use the product inside an organization workspace.

Depending on how you use Kit Deck, we may process:

• Account details such as name, email address, and authentication credentials
• Organization and production data you enter — scripts, schedules, crew records, inventory, budgets, messages, and related files
• Technical data such as device type, browser, IP address, and approximate location derived from network signals
• Usage events that help us understand product performance and fix issues

• Provide, secure, and improve the Kit Deck service
• Authenticate users and enforce organization access controls
• Send transactional email such as verification and password resets
• Respond to support requests and investigate abuse or outages
• Comply with legal obligations where required

We do not sell personal information. We may share data with service providers who help us operate the product (for example hosting, email delivery, analytics, or payment processing), and only as needed to perform those services. We may also disclose information if required by law or to protect the rights and safety of users.

We retain account and workspace data for as long as your organization keeps an active workspace, plus a limited period afterward for backup, dispute resolution, and legal compliance. You can request deletion of account data subject to organization ownership and legal holds.

For signed-in users, Kit Deck may log page routes and session activity in our database so platform administrators can monitor usage and troubleshoot access issues. These records are kept for a limited period (typically 14 days) and are visible only to authorised admins — not sold or shared with third-party marketing analytics.

We use industry-standard safeguards such as encrypted transport, access controls, and least-privilege practices for systems that store production data. No method of transmission or storage is perfectly secure; please use strong passwords and protect organization invites.

You can update profile details in the product, manage organization membership through your workspace admins, and contact us to request access, correction, or deletion where applicable under local law.

Questions about this policy can be sent to your Kit Deck workspace administrator, or to the contact address published for your deployment.